FAQ 1

We currently support shipping within the United States only and do not offer international shipping at this time.
If you would like to ship to a location outside the U.S., please contact us at support@ggrip.ai.


Shipping Regions

At this time, shipping is primarily available within the United States.
Shipping to certain countries or regions may be restricted. We plan to expand international shipping in phases, and eligible countries and timelines will be announced once finalized.


Shipping Timeline

  • Orders are typically processed and shipped within 3–5 business days after payment confirmation.

  • Delivery time may take an additional 3–7 business days, depending on the destination.

  • Orders are not shipped on weekends or public holidays.

  • Shipping times may be affected by logistics conditions, weather, or high order volumes.


Shipping Fees

  • U.S. shipping: Flat rate $25

  • International shipping (outside the U.S.): Flat rate $60

  • Shipping fees apply regardless of order value or quantity.

  • International shipments may be subject to delivery restrictions or extended transit times depending on the destination.


Order Tracking

Once your order ships, a tracking link will be sent via email, allowing you to monitor the delivery status in real time.


Changes to Shipping Information

  • Shipping address changes are allowed only before the order enters the final preparation or shipping stage.

  • Please contact customer support as soon as possible if changes are required. (support@ggrip.ai)

  • Address changes may not be possible once the order has shipped.


Failed Delivery, Loss, and Returns

  • Additional shipping fees may apply if delivery fails or is returned due to incorrect address information.

  • Any loss reported after delivery confirmation will be handled in accordance with the carrier’s policies.


Payment Methods

We accept the following payment methods:

  • Credit Cards

  • PayPal

  • Apple Pay

  • Google Pay




SGLAB Inc.

1714 STX W-Tower, 90 Gyeonginro 53gil, Gurogu, Seoul, Korea

15-6 Shincheonseoro 72-beongil, Seongsaneup, Seogwipo, Jeju, Korea

COPYRIGHT(C) 2024 Sglab. ALL RIGHT RESERVED.


       .  

SGLAB Inc.


1714 STX W-Tower, 90 Gyeonginro 53gil, Gurogu, Seoul, Korea

15-6 Shincheonseoro 72-beongil, Seongsaneup, Seogwipo, Jeju, Korea

COPYRIGHT(C) 2024 Sglab. ALL RIGHT RESERVED.




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