FAQ

FAQ 29

Is G•GRIP water or dust resistant?

G•GRIP is IP66 rated, which means it’s protected against dust and powerful water jets. This ensures reliability in various elemental conditions, such as sand, dust, light rain, or damp environments one may encounter while using the product.

Does G•GRIP meet official electronic compliance standards?

YES! G•GRIP is certified to meet FCC standards (for use in the United States) and CE requirements (for use in Europe). We’re also assessing additional certifications for other regions as we expand globally. If you have questions about a specific country/region, please reach out to us for more information.

Will firmware or app updates affect battery performance?

We regularly release firmware and app updates for performance enhancements. These updates may also improve battery efficiency over time.

How do I charge the built-in sensor, and how long does the battery last?

G•GRIP comes with a dedicated power adapter and magnetic charging cable. Once powered, simply connect the magnetic cable to the butt-end of the grip to charge. It typically takes about 40 minutes to fully charge, and you can use G•GRIP for ~8hrs. See manual for details.

What if I damage the product by accident?

Damage due to misuse or outside normal usage may not be covered under the standard warranty. In such cases, we offer paid repair services—email us for details on pricing and procedures.

Are other types of customization available beyond what’s listed?

Not yet. At this time, we only offer the custom options mentioned above (shaft length, left-handed configuration, and grip size). No additional types of customization are provided. Our customization product line will be coming in the future so stay tuned.

Are shipping costs included, and what payment methods do you accept?

For U.S Shipping, we offer a flat rate shipping of $25. For payment methods, we accept Credit Cards, PayPal, Apple Pay, Google Pay, and various other options.

When is the grip pressure model coming out?

We’ll share official release dates on our website and social media so follow us and stay tuned.

Does your swing model include grip pressure?

NO. Our swing model does not include grip pressure. Our swing + grip-pressure will launch in the future so stay tuned.

Are you planning a coach-focused app or paid features?

YES! We’re collaborating with PGA professionals to design coaching-specific features and plan to release a dedicated coaching app. We’re also exploring integration with third-party launch monitors and advanced posture analysis tools. Some of these premium features may require a subscription.

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